![]() ![]() The two factor is turned on or off at the service provider end. The authenticator app is nothing more than a code generator. When you format your Android device or restore your iOS device, Duo Mobile is automatically deleted from your phone, disconnecting the Duo Mobile app from your third-party accounts (Instagram, Facebook, Snapchat, etc.). A lot of service providers have this option. ![]() Its a bit late, but you should check if you can access texts online or through a computer app. Without a backup to restore from the only option is to work with each of the service provider's account recovery methods. If you want to avoid this happening again in the future, you can create 10 one-time emergency passcodes that you can use to access your account if you lose or break your phone. This check is important so we can be sure we're not overwriting or erasing an existing account by mistake. Spotify keeps all the recently deleted playlists to restore them quickly. If you can’t find it, tap on the three-dot icon at the top select Show system or Show system apps. If you are using Spotify on your mobile devices and have accidentally deleted a playlist, or it is missing, don’t worry. For example, if you're recovering your personal Microsoft account, you must make sure you don't have a personal Microsoft account already set up in the authenticator app. Step 3: Once you see the list of apps, look for Google Play Store. In Duo Mobile on the old phone, delete Instagram (or other third-party accounts). When the device is recovered, you can add it to the user again and re-activate Duo Mobile.If you have deployed a Duo application that uses inline enrollment, the user can self-enroll a replacement device. Hi Momo, For any third-party account that you’re protecting with Duo Mobile, including Instagram, you can do the following: Disable 2FA in Instagram (or other third-party accounts) Create an Instagram recovery code just in case. You can recover your account credentials from your cloud account, but you must first make sure that the account you're recovering doesn't exist in the Microsoft Authenticator app. Deleting a phone in this manner removes it from all associated users immediately. Then sign on with recovery account to do the restore. You can restore from backup (assuming there was one) but make sure no accounts have been added to the newly install app. ![]()
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